Attn All Tools

Having recently procured an Iphone, i was soon frustrated by repeatedly having to log into Cisco before I could get on the internet. Other users suggested turning off wifi entirely and just using the slower Edge network.

I’ve found a better solution. Turns out if you keep the Logon Information page open in a window, you can simply hit the refresh button on the address bar and it will automatically resend the information without you having to type it in.

It’s really nice when your last name is something long, like, say, Schlesinger.

Apparently this works for all Macs. My next-door neighbor keeps the page always open on a tab on her firefox, and just refreshes it whenever she needs to.

EDIT (by Matt): Alternatively, you can send an email to helpdesk with the MAC address of your iPhone or iPod touch, and they will push it through clean access, so that you don’t have to deal with cisco ever again, at least not on your iPhone/iTouch. The mac address will look something like 12:34:56:78:9A:BC, and you can find it under Settings–>General–>About–> Wi-Fi Address. It basically makes it work like it was designed to, so that you don’t have to open safari before, say, weather, and so that you can have it automatically check your mail.

Before you get too excited, though, be aware that this policy only applies to iPhones, and possibly other mobile devices.

EDIT: Do not email Help Desk with the MAC addresses of your iPhone/iPod Touch. You must physically bring your iPhone/iPod Touch into the Help Desk in order for us to register it. We need proof that the MAC address belongs to a device that we are allowed to exempt from Cisco Clean Access, so we must physically see the device and its MAC address. (Justin)

20 thoughts on “Attn All Tools

  1. Justin L.

    Do not email Help Desk with the MAC addresses of your iPhone/iPod Touch. You must physically bring your iPhone/iPod Touch into the Help Desk in order for us to register it. We need proof that the MAC address belongs to a device that we are allowed to exempt from Cisco Clean Access, so we must physically see the device and its MAC address.In fact, this applies to all devices, mobile or otherwise—including gaming consoles. If you need a device exempted from Cisco Clean Access, you must physically bring it into the Help Desk.

  2. Justin L.

    Do not email Help Desk with the MAC addresses of your iPhone/iPod Touch. You must physically bring your iPhone/iPod Touch into the Help Desk in order for us to register it. We need proof that the MAC address belongs to a device that we are allowed to exempt from Cisco Clean Access, so we must physically see the device and its MAC address.In fact, this applies to all devices, mobile or otherwise—including gaming consoles. If you need a device exempted from Cisco Clean Access, you must physically bring it into the Help Desk.

  3. Justin L.

    Do not email Help Desk with the MAC addresses of your iPhone/iPod Touch. You must physically bring your iPhone/iPod Touch into the Help Desk in order for us to register it. We need proof that the MAC address belongs to a device that we are allowed to exempt from Cisco Clean Access, so we must physically see the device and its MAC address.In fact, this applies to all devices, mobile or otherwise—including gaming consoles. If you need a device exempted from Cisco Clean Access, you must physically bring it into the Help Desk.

  4. Justin L.

    Do not email Help Desk with the MAC addresses of your iPhone/iPod Touch. You must physically bring your iPhone/iPod Touch into the Help Desk in order for us to register it. We need proof that the MAC address belongs to a device that we are allowed to exempt from Cisco Clean Access, so we must physically see the device and its MAC address.

    In fact, this applies to all devices, mobile or otherwise—including gaming consoles. If you need a device exempted from Cisco Clean Access, you must physically bring it into the Help Desk.

  5. Anonymous

    Regarding Matt’s edit: You can even do this with your computer. I know somebody whose Mac was having a lot of issues with required updates and he complained to ITS so much that now he doesn’t have to deal with Cisco anymore.

  6. Anonymous

    Regarding Matt’s edit: You can even do this with your computer. I know somebody whose Mac was having a lot of issues with required updates and he complained to ITS so much that now he doesn’t have to deal with Cisco anymore.

  7. Anonymous

    Regarding Matt’s edit: You can even do this with your computer. I know somebody whose Mac was having a lot of issues with required updates and he complained to ITS so much that now he doesn’t have to deal with Cisco anymore.

  8. Anonymous

    Regarding Matt’s edit: You can even do this with your computer. I know somebody whose Mac was having a lot of issues with required updates and he complained to ITS so much that now he doesn’t have to deal with Cisco anymore.

  9. Matt

    @toolMobileSafari on the iPhone isn’t the same as Safari on a mac. Form auto-fill is one feature the little brother didn’t get.

  10. Matt

    @toolMobileSafari on the iPhone isn’t the same as Safari on a mac. Form auto-fill is one feature the little brother didn’t get.

  11. Matt

    @toolMobileSafari on the iPhone isn’t the same as Safari on a mac. Form auto-fill is one feature the little brother didn’t get.

  12. Matt

    @tool

    MobileSafari on the iPhone isn’t the same as Safari on a mac. Form auto-fill is one feature the little brother didn’t get.

  13. tool

    safari is supposed to auto-fill the log in information. i guess your iPhone sucks if it doesn’t.

  14. tool

    safari is supposed to auto-fill the log in information. i guess your iPhone sucks if it doesn’t.

  15. tool

    safari is supposed to auto-fill the log in information. i guess your iPhone sucks if it doesn’t.

  16. tool

    safari is supposed to auto-fill the log in information. i guess your iPhone sucks if it doesn’t.

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