From the superwonderful HelpDesk people :
HelpDesk is seeing several issues from students trying to access the new wireless network. We are doing our best to resolve all of the issues, and we ask for your patience as we work through everything. If you need to come to the Helpdesk, expect a longer fix time than usual, and if you have a non-urgent issue we’d appreciate if you wait for a few days before bringing your computer in. We’re doing our best to get everyone on the internet as quickly as possible. Thanks for your patience!
In the meantime, we strongly urge you to download and/or print the instructions available here. The new access setup requires very specific specifications for setting up your connection to “wesstudent” which can be found in the instructions.